Shipping policy

Delivery, prices, shipping costs

(1) Delivery to the shipping company takes place no later than four working days after receipt of payment. The delivery time is up to five working days. The seller will indicate any deviating delivery times on the respective product page.

(2) Delivery takes place within the European Union and Switzerland.

(3) All item prices include the statutory value added tax. The prices quoted are retail prices plus shipping costs. The customer will receive an invoice with VAT shown.

 

Transport damage

(1) If goods are delivered with obvious transport damage, the customer is requested to complain about these defects immediately to the deliverer and to contact the seller as soon as possible.

(2) Failure to make a complaint or to contact the seller has no consequences for the customer's statutory warranty rights, but helps the seller to assert his own claims against the carrier or the transport insurance company.